2018 Public Works Leadership - Agenda

Day 1 | Tuesday | 7:00 am - 5:00 pm

Registration - Breakfast

Welcome & Introductions

The Public Works Institute Overview

Overview of the Public Works Process

The Ideal Director & Role of Public Works

The Leadership Exercise

Role of Staff

Career Self-Assessment

Understanding Unrepresentative Samples

Basic Personality Types

The Survivor Personality

Lunch

Managing Your Time/Energy

Effective Meeting Strategies

Successful Hiring/Training

Theories/Employee Motivation/Supervision

Employee Evaluation

Coaching and Counseling

Day 2 | Wednesday | 7:00 am - 4:45 pm

Breakfast

Organizational Culture

Teams that Work

Working with Unions

Council Relations

Presentation Techniques/Class Exercise

Regulatory Agencies

Customer Service

Lunch

Customer Service

Public Involvement/Citizen Relations

The Media & Social Media

Day 3 | Thursday | 7:00 am - 5:00 pm

Breakfast

Overview of Management Systems

Strategic Planning & Case Studies

Organizational Theory & APWA Accreditation

Performance Management/Benchmarking

Project Management

Lunch

Asset Management

Consultant Management

Budgeting

General Government Funding

Utility Funding

Capital Financing

Debt Financing/Grant Financing

Public & Private Partnerships

Case Study

Contracting, Privatization, Interagency

Agreements

Understanding Business

Daily Assessment and Q & A

Day 4 | Friday | 7:00 am - 4:30 pm

Breakfast

Engineering for non-engineers

Planning Skills

Creating the Future

Lunch

Class Exercise

Self-Assessment/Course Assessment

Awarding Certificates

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